Register Now for the ASOA Workshops and Gain Specialized Training
Register today for the highly-popular ASOA workshops, which will be held on Friday, May 5, at the 2017 ASCRS•ASOA Annual Meeting in Los Angeles, CA. ASOA workshops offer specialized hands-on training and conditioning designed to enhance your leadership skills, improve your confidence and broaden your career opportunities. The ASOA Workshops include:
Practice Management Bootcamp (Attendance Limit: 100) – Experienced subject matter experts will teach you the basics of ophthalmic practice management in core areas including chart documentation and audits, quality measures and government regulations, financial management, working with technicians, risk management, meeting today’s challenges, and flow and efficiency to improve practice performance.
The Ritz-Carlton Leadership Center Training: Excellence in Patient Experience and Memorable Customer Service (Attendance Limit: 100) – The first half of this session will focus on the Ritz-Carlton Gold Standards – the foundation of their iconic, global brand. You will gain valuable insight on key processes including on-boarding, employee empowerment, patient empowerment and more. The second half centers around service excellence and the skills needed for authentic customer engagement. You will learn how to ensure your patients have memorable, personalized experiences that generate buzz and cultivate loyalty. Discover how these experiences can positively affect your patients and impact your bottom line.
Dale Carnegie Training: Building a Culture of Engagement – Achieving and Retaining Success (Attendance Limit: 100) – This session will cover how to increase employee engagement while dealing with obstacles and conflict in the workplace. It is recommended for employees at all levels who seek to maximize their performance, become stronger leaders and add more value to their organizations. Topics covered include:
Conflict to Collaboration,
Dealing with Difficult Team Members,
Communicate with Diplomacy & Tact,
Team Building Basics,
Balance Work and Life and
Communicating Across Generations.
COE Review: Parts 1 & 2 (May 5 and 6; Attendee Limit: 100) – This two-day workshop touches on each of the six COE exam domains and is one of several recommended COE study resources. (Attendance does not guarantee passage of the COE Exam.)
COE Exam (Attendance Limit: 100) – You must meet the qualifications to sit for the exam and additional exam fees apply. No on-site registration permitted. You must pre-register by April 14, 2017.
Don’t miss these exclusive workshops and other engaging ASOA educational programming – register today! Space is filling quickly and seating is limited. ASOA Congress registration is not required to register for the COE Exam and the ASOA Workshops. (Separate fees apply.)