This week, CMS announced it has begun mailing new Medicare cards to beneficiaries who live in Wave 3 states, including: Arkansas, Illinois, Indiana, Iowa, Kansas, Minnesota, Nebraska, North Dakota, Oklahoma, South Dakota, and Wisconsin.
Additionally, CMS continues to mail new cards to new Medicare beneficiaries nationwide and existing beneficiaries living in Wave 2 states and or territories, including: Alaska, American Samoa, California, Guam, Hawaii, Northern Mariana Islands, and Oregon.
CMS has completed mailing new Medicare cards to those in Wave 1 states that include: Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia.
If Medicare beneficiaries say they did not receive a new card, CMS recommends doing the following:
- Distribute the “Still Waiting for Your New Card?” handout (in English or Spanish); or
- Tell them to call Medicare at 800-633-4227, where they can talk to a Medicare representative to confirm their correct mailing address.
To check the status of the mailing progress, please click here.
If you need additional information, please contact Jillian Winans, regulatory affairs specialist, at firstname.lastname@example.org or 703-591-2220.