This week, CMS announced it has finished mailing cards to new Medicare beneficiaries in Wave 6 states, including Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Texas, Utah, Washington, and Wyoming. CMS has also finished mailing cards to people who live in Waves 1, 2, 3, 4, and 5 states.
Card mailing continues in Wave 7 states and territories, including Kentucky, Louisiana, Michigan, Mississippi, Missouri, Ohio, Puerto Rico, Tennessee, and the Virgin Islands.
If Medicare beneficiaries say they did not receive a new card, CMS recommends doing the following:
- Distribute the “Still Waiting for Your New Card?” handout (in English or Spanish); or
- Tell them to call Medicare at 800-633-4227, where they can talk to a Medicare representative to confirm their correct mailing address.
If you need additional information, please contact Jillian Winans, regulatory affairs specialist, at firstname.lastname@example.org or 703-591-2220.